Value-added Service Characteristics
All VAS share the same characteristics:
- Not a form of basic service but rather adds value total service offering
- Stands alone in terms of profitability and/or stimulates incremental demand for core service(s)
- Can sometimes stand alone operationally
- Does not cannibalize basic service unless clearly favorable
- Can be an add-on to basic service, and as such, may be sold at a premium price
- May provide operational and/or administrative synergy between or among other services – not merely for diversification
This looks like a very interesting niche company!